Studio Policy

Cancellation & Materials Policy : Before our first day of class, we carefully curate and order custom materials tailored specifically to each student. Because of this dedicated preparation, cancellations made at least 7 days prior to the first session will receive a full refund. 3 to 6 days before class: You can choose a 50% refund or a full credit toward a future class (minus the material fee). Less than 72 hours before class: Sessions are non-refundable. We put so much love, time, and preparation into setting up a beautiful experience for your creative, and we truly appreciate your respect for that process! Missed Classes & Make-Up Policy: We completely understand that illnesses and family emergencies happen! Students are welcome to coordinate one (1) make-up session per 4-session block. Please notify us at least 24 hours before your scheduled class time. Kindly note that missed sessions without prior notice (no-shows) cannot qualify for a make-up. All make-ups can be fulfilled by joining an alternate class day and must be completed within 30 days of the missed session. Late Pick-Up Policy: To ensure the safety of our students and respect our instructors' studio schedules, we ask that all students be picked up promptly at dismissal time. We completely understand that traffic and unexpected delays happen, so a 10-minute grace period is always extended. After 10 minutes, a late fee of $10.00 will be assessed for every 10-minute increment (or fraction thereof) until pick-up. Thank you so much for your cooperation!

Contact us